We Value
Your
Privacy
Above All
Your privacy matters to us, and we are committed to safeguarding it. This Privacy Policy has been designed to explain clearly how Sahil Dhalla Academy collects, uses, shares, and protects your personal information. We encourage you to read it carefully so you understand our practices and your rights. By accessing or using our Site and services in any way, you acknowledge and agree to the terms outlined in this Privacy Policy, and you consent to the collection and use of your information as described here.
Please note that your use of the Site is always subject to our Terms of Use, which incorporate this Privacy Policy by reference. Any terms not defined here will carry the meaning given to them in the Terms. The general provisions outlined in the Terms also apply to this Privacy Policy.
When you visit our Site, you may browse freely without sharing personal details. However, certain non-personally identifiable information about your visit (such as device and browsing data) is automatically collected. To access specific features—like creating an account, enrolling in a course, or receiving updates—you may be asked to provide personally identifiable information, such as your name or email address. Providing such details is always your choice.
We believe in transparency and give users control over the information they choose to share. The types of information we collect fall into the following categories:
1. Information you provide directly:
When you register or create an account to use our services, you may be asked to share:
Full Name
Profile Name / Username
Email address
Mobile Number
Gender (optional)
Password
You may also provide additional details when you update your account, contact us for support, respond to surveys, participate in discussions, request newsletters or features, or submit feedback.
2. Information collected automatically:
When you use our Site, our systems automatically log certain details, including:
Pages visited, actions taken, and user preferences
IP address, device type, and browser information
Connection details and mobile network data
Location information (with your consent)
Traffic data, referral URLs, and web analytics
Anonymous data collected through cookies and similar technologies
3. Cookies and tracking technologies:
We use cookies (both session and persistent) to personalize your browsing experience, remember your login details, and save your preferences. Cookies help us deliver a smoother user experience when you return to the Site. You may disable cookies through your browser or opt-out when prompted; however, doing so may limit certain features. We may also work with third-party advertising or analytics providers who use cookies or similar tools to help us analyze and improve our services.
4. Buttons, tools, and external content:
Our Site may include buttons or links to third-party services (such as Facebook, Instagram, Twitter, or LinkedIn). When you interact with these, your browser may automatically share certain information with those platforms, subject to their own privacy policies.
5. Information from other sources:
We may also collect data when you interact with us outside the Site—such as contacting our customer support team, engaging with us on social media, or participating in events. For training and security purposes, some communications (including calls) may be monitored or recorded, with your acknowledgment that such monitoring may occur.
Last Updated: 30th September 2025
The primary reason we collect your personal information is to provide you with a secure, efficient, and personalized experience while using our Site and services. Your information helps us deliver better services, communicate with you effectively, and improve your overall experience.
We may use the information we collect for the following purposes:
Account & Identity Verification: To confirm your identity and enable you to securely access your account and our services.
Service Delivery: To provide you with access to the Site, features, and content, as well as manage your account, including sending notices related to account activity or license usage.
Communication: To send transactional messages such as confirmations, responses to inquiries, updates, or notifications regarding account issues, support, or service changes.
User Support: To respond to your questions, feedback, or service requests and ensure smooth resolution.
Business Operations: For management, auditing, accounting, and compliance purposes.
Legal Compliance: To meet legal obligations and respond to government or regulatory requests.
Marketing & Updates: To inform you about new products, services, promotions, or features (only where you have given consent).
Security & Fraud Prevention: To maintain network and information security, prevent unauthorized access, detect breaches, and protect against malicious activity.
Research & Analysis: To conduct data analytics, customer satisfaction studies, and internal reporting on how users engage with the Site and services.
Service Improvement: To maintain, enhance, and optimize our services based on user feedback and activity.
Dispute Resolution: To address legal claims or disputes, and safeguard your rights, our rights, or those of others.
Public Interest: To comply with official requests from investigative or government authorities when required by law.
In certain cases, we may use your information to generate reports, charts, or insights for internal use or external presentations. If data is used externally, we will always anonymize your personal details to ensure privacy.
By using our Site and services, you expressly consent to our use of your personal information for the purposes outlined above.
User Content
If you submit content on any interactive area of the Site—such as your profile page, discussion forums, or community sections—that content may become publicly visible. Other users, or even the general public, can access, share, or use anything you make available. Please note that even if you later delete or remove your content, copies may still remain in cached or archived sections of the Site.
Service Delivery
In order to operate effectively, we may share your information, including personal information, with our trusted team members—such as employees, consultants, agents, service providers, and business partners. These parties assist us in delivering, improving, and maintaining our services.
Third-Party Service Providers
We also rely on third-party providers to support our operations. These providers may help us with hosting, application development, storage, processing, analytics, marketing, customer support, audits, and security. While they may have limited access to your personal information, such access is provided strictly for the purpose of performing their services for us. They are not permitted to use your information for their own marketing or unrelated purposes. However, since these providers operate under their own privacy policies, we cannot be held responsible for their independent practices.
Legal Compliance & Protection of Rights
We may disclose your information where we believe, in good faith, that it is necessary to:
Comply with laws, legal processes, or requests from government authorities (including those outside your country of residence).
Prevent physical harm, financial loss, or illegal activities such as fraud, piracy, or intellectual property infringement.
Enforce our Terms or defend ourselves against legal claims.
Protect the rights, safety, and property of our company, our employees, users, vendors, and the public.
In urgent cases, where obtaining your consent is not practical, we may still disclose your personal information if we believe it is required to safeguard others or prevent unlawful activity.
Business Transitions
If we undergo a business change—such as a merger, acquisition, restructuring, or sale of assets—your personal information may be disclosed to prospective or actual buyers or partners as part of that process.
Consent-Based Sharing
In situations not covered above, we will share your personal information only when we have obtained your express consent.
Affiliates
We may also share your information with our affiliated or group entities in order to deliver better, more relevant services across our platforms.
Disclaimer
While we take strong measures to protect your data, no method of transmission over the internet is 100% secure. For example, unauthorized third parties may unlawfully intercept communications, or other users may misuse the information you choose to share. We cannot guarantee absolute security of your information, though we work diligently to safeguard it.
Your privacy and security are extremely important to us. We take strong precautions to protect the information you share with us. Whenever data is transmitted between your device and our servers (or trusted third-party servers we use), we apply safeguards to keep it secure. Your personal information is stored primarily in electronic form on secure systems operated by us and our trusted employees, consultants, service providers, vendors, and agents. At times, certain records may also be maintained in physical form.
We maintain restricted access to all personally identifiable information, ensuring that only individuals with a legitimate need to know can access it. Our systems are designed to prevent unauthorized loss, misuse, or disclosure of your data. However, while we work hard to secure your information, it is important to note that no method of internet transmission or storage can ever be guaranteed to be 100% secure.
We also remind you that protecting your account details is your responsibility. You must keep your username and password confidential and never share them with anyone. Any unauthorized use of your account resulting from your failure to safeguard these details will be solely your responsibility, and we will not be held liable for such incidents. If you suspect or become aware of unauthorized access to your account, you must notify us immediately so we can take the necessary steps to help protect your information.
Retention of Information
We only keep your personal information for as long as it is necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or regulatory obligations. The exact retention period depends on the type of data and the reason it was collected.
Once your account is deactivated, terminated, or your license to use the Site has expired, we reserve the right to permanently delete all information linked to your account—including messages, emails, and stored content—without prior notice.
In general, we destroy personal information once its purpose has been served. However, we may retain certain information in specific cases, such as:
Accounting requirements: For the time prescribed under applicable laws.
Legal obligations: Until the end of the statutory limitation period for filing or defending claims.
Regulatory requirements: Where retention is legally required.
In some cases, we may anonymize your personal information (removing all identifiers so it cannot be linked back to you). Such anonymized data may be retained indefinitely and used for lawful purposes, such as research, analysis, or service improvement, without the need to notify you.
Please note that if your information is collected or stored by third parties (such as service providers or other users), its retention will be governed by their privacy policies. We cannot be held responsible for how such third parties manage or secure your data.
Additionally, even after you delete your content, some public information may still exist elsewhere—for example, in cached pages, archived systems, or third-party platforms that may have stored it.
Finally, if your account has been suspended or terminated for violating our Terms or usage policies, we may indefinitely retain certain identifying details (such as your email address or phone number). This helps us prevent repeat misuse, including attempts to create new accounts for the same prohibited purpose.
If the personal information you have shared with us changes, or if you wish to update, correct, or delete it, you can reach out to us at Support@sahildhalla.com We will make every reasonable effort to honor such requests in good faith.
Please note, however, that in certain situations, we may be unable to fulfill a request—for example, if doing so would:
Be technically impractical or require disproportionate effort,
Jeopardize the privacy or rights of another individual, or
Conflict with legal or regulatory requirements.
Third Party Websites
Our Site may include links, tools, or features that connect you to third-party websites or services. Please note that when you interact with these features, those third parties may collect, process, store, or share your information—including personal details—based on their own practices.
We do not control, endorse, or take responsibility for the content, policies, or privacy practices of these external websites. Any information you provide to, or that is collected by, such third parties is not governed by this Privacy Policy.
We strongly recommend reviewing the privacy policies of any third-party websites or services you choose to engage with. Please understand that we cannot be held liable for any unauthorized use, misuse, or disclosure of your personal information by these third parties.
Our Site and services are primarily designed for adults and young adults. We do not knowingly collect personal information from children under the age of 10, and children below this age should not use the Site without proper parental or guardian supervision.
Minors may not always be capable of giving valid consent for the collection, use, or handling of their personal information. Therefore, parents and guardians are responsible for monitoring their child’s use of the Site and for providing necessary approvals where applicable.
If you are under 18 years of age, your parent or guardian must review and accept this Privacy Policy on your behalf. It is assumed that any use of the Site or its services by a minor is under parental or guardian guidance and consent. If parental consent has not been obtained, you are not permitted to use our Site or services.
If we become aware that we have unintentionally collected information from a child under the age of 13, we will promptly delete that information from our systems in accordance with applicable laws and this Privacy Policy.
We strongly encourage parents and guardians to supervise their children’s online activities, promote safe browsing practices, and ensure that minors do not share personal details such as their name, address, or other sensitive information without permission. While our Site is not intended for minors, we respect the privacy of younger users who may inadvertently access it.
Disclaimer
You are solely responsible for protecting your account credentials, including your username and password. We are not liable for any unauthorized access or use of your account that occurs as a result of your failure to safeguard this information. If you suspect or discover unauthorized usage, you must notify us immediately and reset your password without delay.
Although we place strong emphasis on safeguarding your data, no system can guarantee complete security. This means we cannot assure that your personal information—including sensitive information—will never be disclosed in ways not covered by this Privacy Policy. While we remain committed to protecting your privacy, you should not expect that your information will always remain entirely private.
By using the Site, you accept full responsibility and risk for your activity both on and off the Site, including the information you choose to share, access, or post online.
We may update or revise this Privacy Policy from time to time, with or without prior notice. If significant changes are made in how we collect, use, or protect your personal information, we will either post a notice on the Site or notify you by email. This gives you an opportunity to review the updated policy before continuing to use our services.
We encourage you to check this page periodically to stay informed about any updates. Your continued use of the Site or our services after changes have been posted will be considered as your acceptance of the updated Privacy Policy.
If you do not agree with any changes, you may stop using the Site, deactivate your account, or contact us at sahildhalla.academy@gmail.com for further assistance.
If you have any questions about this Privacy Policy, or concerns about how we collect, use, or share your personal information, you may reach out to our designated grievance officer. We will make every reasonable effort to respond promptly and address your queries or concerns.
Name: Sahil Dhalla
Registered Address: Sonipat, Haryana, 131001, India